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Child Support Agency

We are excited to announce that we have updated our phone system that will connect you directly to your caseworker. When calling our office, (608) 266-4031, listen carefully to the NEW options. Caseworkers have 3 days to return your phone call, so there is no need to call back to follow up.

Option 1 Payment Information 

Option 2 Lien Release and Satisfactions (vehicles, property, license, bank accounts, settlements)

Option 3 Cases needing paternity established or genetic tests appointments – Select using Mother’s last name (No father listed on the birth certificate, and no court order established)

Option 4 Cases needing an Order established –Select by Parent’s last name of the parent who may be ordered to pay (Father is listed on the birth certificate but no court order is established yet)

Option 5 Cases needing Order Enforcement, or Review and Adjust Requests – Select by paying parent’s last name (Court order exists)

If you choose to bypass the selections above or are unsure of who you need to speak to, please be prepared for longer hold times as you wait to speak to a Customer Service Representative.  Thank you.

Dane County Child Support Agency

Under contract with the Department of Children and Families (DCF), the Dane County Child Support Agency provides assistance to establish paternity, establish support orders and enforce child support and health insurance. Our agency is comprised of dedicated individuals who handle over 28,000 open cases. Dane County Child Support Agency is one of 71 county and 10 tribal child support agencies in Wisconsin. We work in conjunction with the State, local courts and many outside partner agencies to meet the needs of the families that we serve.

Recently lost your job?

If you are a child support payer and lost your job...

How to Check on Payment Status

The State of Wisconsin has created several outstanding resources to check on your child support payments 24 hours a day, 7 days a week. That is why Dane County Child Support no longer provides payment information over the phone. Please use one of the listed payment resources available to you to manage your account balances, court order summary and payments made or received.